{"page":{"id":"01KCHC5K6TW6N1T2QQDH95KN9B","name":"Legora","url":"https://status.legora.com/","updated_at":"2026-09-04T09:19:52Z"},"incidents":[{"id":"01M1NJR31M0ZR5NWTHQKMXM6JN","name":"Increased Latency and Errors in AP Region","status":"resolved","created_at":"2026-09-04T06:47:23Z","updated_at":"2026-09-04T09:37:31Z","resolved_at":"2026-09-04T09:19:52Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01M1NVF9KX2T52VE9YMXCYW7SE","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-09-04T09:19:52Z","display_at":"2026-09-04T09:19:52Z","incident_id":"01M1NJR31M0ZR5NWTHQKMXM6JN","status":"resolved","updated_at":"2026-09-04T09:19:52Z"},{"id":"01M1NRXH2DK1X8XAR23BBV27SR","body":"We continue to investigate increased latency and errors affecting the AP instance. We are working with our cloud provider and testing mitigation options for connectivity to services in Australia East. Some users may continue to experience slow or failed logins and slow page loads.","created_at":"2026-09-04T08:35:13Z","display_at":"2026-09-04T08:35:13Z","incident_id":"01M1NJR31M0ZR5NWTHQKMXM6JN","status":"identified","updated_at":"2026-09-04T08:35:13Z"},{"id":"01M1NN9SFP8ABJD827QVNS5T89","body":"We are continuing to investigate increased latency and errors affecting the AP instance. Our team is working with our cloud provider and exploring mitigation options. Some users may continue to experience slow or failed logins and slow page loads.","created_at":"2026-09-04T07:32:01Z","display_at":"2026-09-04T07:32:01Z","incident_id":"01M1NJR31M0ZR5NWTHQKMXM6JN","status":"identified","updated_at":"2026-09-04T07:32:01Z"},{"id":"01M1NK0NBAY8VMCETFHZY4VTHF","body":"We identified the cause of the increased latency in the AP Region and are actively mitigating it.","created_at":"2026-09-04T06:52:04Z","display_at":"2026-09-04T06:52:04Z","incident_id":"01M1NJR31M0ZR5NWTHQKMXM6JN","status":"identified","updated_at":"2026-09-04T06:52:04Z"},{"id":"01M1NJR31M9D13M9G32C7V1FJE","body":"We are investigating an increase in the latency while logging in the AP Region.","created_at":"2026-09-04T06:47:23Z","display_at":"2026-09-04T06:47:23Z","incident_id":"01M1NJR31M0ZR5NWTHQKMXM6JN","status":"investigating","updated_at":"2026-09-04T06:47:23Z"}]},{"id":"01M0W9EYHZ56D5RCPN0CQ2V1EV","name":"Agent service is facing issues across all regions","status":"resolved","created_at":"2026-08-25T11:04:06Z","updated_at":"2026-08-25T11:35:12Z","resolved_at":"2026-08-25T11:35:12Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01M0WB7X2T5NANFZDXFP2NCNJF","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-08-25T11:35:12Z","display_at":"2026-08-25T11:35:12Z","incident_id":"01M0W9EYHZ56D5RCPN0CQ2V1EV","status":"resolved","updated_at":"2026-08-25T11:35:12Z"},{"id":"01M0WB24R5Z8DSZGT6V1JW8F18","body":"Incident resolved.","created_at":"2026-08-25T11:32:04Z","display_at":"2026-08-25T11:32:04Z","incident_id":"01M0W9EYHZ56D5RCPN0CQ2V1EV","status":"investigating","updated_at":"2026-08-25T11:32:04Z"},{"id":"01M0W9M5EPAJRK5FFV97T6NBT4","body":"**Agent service is facing issues across all regions**","created_at":"2026-08-25T11:06:57Z","display_at":"2026-08-25T11:06:57Z","incident_id":"01M0W9EYHZ56D5RCPN0CQ2V1EV","status":"investigating","updated_at":"2026-08-25T11:06:57Z"},{"id":"01M0W9J2KHWK8360PA1F07G0AC","body":"We are investigating an increased error rate in the XX Region.","created_at":"2026-08-25T11:05:48Z","display_at":"2026-08-25T11:05:48Z","incident_id":"01M0W9EYHZ56D5RCPN0CQ2V1EV","status":"investigating","updated_at":"2026-08-25T11:05:48Z"},{"id":"01M0W9EYHZPAMJB211Z9W1AEEF","body":"Agent service is facing issues across all regions","created_at":"2026-08-25T11:04:06Z","display_at":"2026-08-25T11:04:06Z","incident_id":"01M0W9EYHZ56D5RCPN0CQ2V1EV","status":"investigating","updated_at":"2026-08-25T11:04:06Z"}]},{"id":"01M0VGNXC3KZNVAR3FZ45810ZK","name":"Login issues","status":"resolved","created_at":"2026-08-25T03:51:00Z","updated_at":"2026-08-25T04:18:31Z","resolved_at":"2026-08-25T04:18:31Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01M0VJ8A4866XTGTWFTXESMNBE","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-08-25T04:18:31Z","display_at":"2026-08-25T04:18:31Z","incident_id":"01M0VGNXC3KZNVAR3FZ45810ZK","status":"resolved","updated_at":"2026-08-25T04:18:31Z"},{"id":"01M0VGTP5ZJHG7ENWN6JZKZQQG","body":"We mitigated the increased increased error rate in the AP Region and are monitoring the system.","created_at":"2026-08-25T03:53:36Z","display_at":"2026-08-25T03:53:36Z","incident_id":"01M0VGNXC3KZNVAR3FZ45810ZK","status":"monitoring","updated_at":"2026-08-25T03:53:36Z"},{"id":"01M0VGT2JHRX9WF596KR4W8ESD","body":"We identified the cause of the increased increased error rate in the AP Region and are actively mitigating it.","created_at":"2026-08-25T03:53:16Z","display_at":"2026-08-25T03:53:16Z","incident_id":"01M0VGNXC3KZNVAR3FZ45810ZK","status":"identified","updated_at":"2026-08-25T03:53:16Z"},{"id":"01M0VGNXC3KKTJ0HXD5090GB33","body":"We are investigating an increased error rate in logins in the AP region for certain clients","created_at":"2026-08-25T03:51:00Z","display_at":"2026-08-25T03:51:00Z","incident_id":"01M0VGNXC3KZNVAR3FZ45810ZK","status":"investigating","updated_at":"2026-08-25T03:51:00Z"}]},{"id":"01KZTJWSD4ZEADG77WZP2PY7QD","name":"File uploads and Add-ins not working","status":"resolved","created_at":"2026-08-12T08:54:46Z","updated_at":"2026-08-12T09:00:04Z","resolved_at":"2026-08-12T09:00:04Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KZTK6FVQH56RXXHHZFFQ43C3","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-08-12T09:00:04Z","display_at":"2026-08-12T09:00:04Z","incident_id":"01KZTJWSD4ZEADG77WZP2PY7QD","status":"resolved","updated_at":"2026-08-12T09:00:04Z"},{"id":"01KZTK4FNJR0R93PPDZZ3WSJ0B","body":"EU \u0026 US fully operational","created_at":"2026-08-12T08:58:58Z","display_at":"2026-08-12T08:58:58Z","incident_id":"01KZTJWSD4ZEADG77WZP2PY7QD","status":"identified","updated_at":"2026-08-12T08:58:58Z"},{"id":"01KZTJWSD4SKN8MZ549XNWZM5A","body":"We're aware of an issue affecting file uploads and Word Add-ins. Our team is actively working on a fix and we'll post updates here as we have them.","created_at":"2026-08-12T08:54:46Z","display_at":"2026-08-12T08:54:46Z","incident_id":"01KZTJWSD4ZEADG77WZP2PY7QD","status":"identified","updated_at":"2026-08-12T08:54:46Z"}]},{"id":"01KYW6E9E6V0ZDZKW4PM8NC2WT","name":"Drafting tools unavailable","status":"resolved","created_at":"2026-07-31T13:39:55Z","updated_at":"2026-07-31T14:03:24Z","resolved_at":"2026-07-31T14:03:24Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KYW7S9BBV7AXHCYX9YQ91P5G","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-07-31T14:03:24Z","display_at":"2026-07-31T14:03:24Z","incident_id":"01KYW6E9E6V0ZDZKW4PM8NC2WT","status":"resolved","updated_at":"2026-07-31T14:03:24Z"},{"id":"01KYW6E9E6TDWRYC7KV11N558P","body":"We are investigating unavailability of drafting tools for certain customers on the EU instance.","created_at":"2026-07-31T13:39:55Z","display_at":"2026-07-31T13:39:55Z","incident_id":"01KYW6E9E6V0ZDZKW4PM8NC2WT","status":"investigating","updated_at":"2026-07-31T13:39:55Z"}]},{"id":"01KXP4M7Y4NW957Y691047M327","name":"Increased error rate when opening previous chats from chat history","status":"resolved","created_at":"2026-07-16T18:57:04Z","updated_at":"2026-07-16T18:57:04Z","resolved_at":"2026-07-16T16:38:00Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KXP4M7Y4JAGWJDMMBZ333Y2E","body":"Between 16:59 and 18:38 CEST on July 16, 2026, some users were unable to open previous chats from their chat history or access historical workflows. The issue has been resolved and the service is operating normally. We apologize for any disruption and have a number of follow-up actions to ensure that this won't happen again.","created_at":"2026-07-16T18:57:04Z","display_at":"2026-07-16T16:38:00Z","incident_id":"01KXP4M7Y4NW957Y691047M327","status":"resolved","updated_at":"2026-07-16T19:01:50Z"}]},{"id":"01KX0M39FVR0YG57CEDBYVB5T8","name":"Investigating increased file processing latencies in the EU Region","status":"resolved","created_at":"2026-07-08T10:24:09Z","updated_at":"2026-07-08T10:39:37Z","resolved_at":"2026-07-08T10:39:37Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KX0MZM6A7604HMSDJ7T2ZF6M","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-07-08T10:39:37Z","display_at":"2026-07-08T10:39:37Z","incident_id":"01KX0M39FVR0YG57CEDBYVB5T8","status":"resolved","updated_at":"2026-07-08T10:39:37Z"},{"id":"01KX0M39FVFQ2886XWQE05659H","body":"We are investigating an increase in file processing latencies in the EU Region.","created_at":"2026-07-08T10:24:09Z","display_at":"2026-07-08T10:24:09Z","incident_id":"01KX0M39FVR0YG57CEDBYVB5T8","status":"investigating","updated_at":"2026-07-08T10:24:09Z"}]},{"id":"01KW8W3T28964BB9PF7CB9YMHA","name":"File uploads unavailable","status":"resolved","created_at":"2026-06-29T05:02:28Z","updated_at":"2026-06-29T05:10:21Z","resolved_at":"2026-06-29T05:10:21Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KW8WJ7HK7TAFC2ZT6QHJB9ZB","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-06-29T05:10:21Z","display_at":"2026-06-29T05:10:21Z","incident_id":"01KW8W3T28964BB9PF7CB9YMHA","status":"resolved","updated_at":"2026-06-29T05:10:21Z"},{"id":"01KW8W3T28CVSWDDFF7BE0RJWH","body":"We are investigating an increased error rate in file uploads for customers in the AU region.","created_at":"2026-06-29T05:02:28Z","display_at":"2026-06-29T05:02:28Z","incident_id":"01KW8W3T28964BB9PF7CB9YMHA","status":"investigating","updated_at":"2026-06-29T05:02:28Z"}]},{"id":"01KVTGY874WJDAA28C78QMKVVZ","name":"Agent in eu region degraded","status":"resolved","created_at":"2026-06-23T15:17:49Z","updated_at":"2026-06-23T15:27:57Z","resolved_at":"2026-06-23T15:27:57Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KVTHGST5ZNTGFDSEKVFC9JY4","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-06-23T15:27:57Z","display_at":"2026-06-23T15:27:57Z","incident_id":"01KVTGY874WJDAA28C78QMKVVZ","status":"resolved","updated_at":"2026-06-23T15:27:57Z"},{"id":"01KVTGY874TRAYW6YZ4Y922QVT","body":"We identified the cause of the degradation of the agent in the eu region and applying a fix.","created_at":"2026-06-23T15:17:49Z","display_at":"2026-06-23T15:17:49Z","incident_id":"01KVTGY874WJDAA28C78QMKVVZ","status":"identified","updated_at":"2026-06-23T15:17:49Z"}]},{"id":"01KVTDTHBVAXEB0705KTNMTKX1","name":"Assistant unavailable","status":"resolved","created_at":"2026-06-23T14:23:22Z","updated_at":"2026-06-23T14:23:22Z","resolved_at":"2026-06-23T14:15:00Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KVTDTHBV1BXSRB0FME4J85DT","body":"We identified and fixed the root cause. Functionality is fully restored.","created_at":"2026-06-23T14:23:22Z","display_at":"2026-06-23T14:15:00Z","incident_id":"01KVTDTHBVAXEB0705KTNMTKX1","status":"resolved","updated_at":"2026-06-23T14:23:22Z"},{"id":"01KVTDTHBV3M18F6GSJNMQZX4Z","body":"We are investigating the Assistant being unavailable across all regions.","created_at":"2026-06-23T14:23:22Z","display_at":"2026-06-23T13:59:00Z","incident_id":"01KVTDTHBVAXEB0705KTNMTKX1","status":"investigating","updated_at":"2026-06-23T14:23:22Z"}]},{"id":"01KVPPS2D57E3YRXFP9MKECNHJ","name":"Degraded performance on shared AP instance","status":"resolved","created_at":"2026-06-22T03:42:53Z","updated_at":"2026-06-22T04:10:25Z","resolved_at":"2026-06-22T03:45:00Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KVPRBFB89QSCJG9K8YH00314","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-06-22T04:10:25Z","display_at":"2026-06-22T03:45:00Z","incident_id":"01KVPPS2D57E3YRXFP9MKECNHJ","status":"resolved","updated_at":"2026-06-22T04:11:52Z"},{"id":"01KVPQ8XX70FGV3329BK27RZ1G","body":"We mitigated the decreased performance in the AP Region and are monitoring the system.","created_at":"2026-06-22T03:51:33Z","display_at":"2026-06-22T03:38:00Z","incident_id":"01KVPPS2D57E3YRXFP9MKECNHJ","status":"monitoring","updated_at":"2026-06-22T04:11:16Z"},{"id":"01KVPQ5T9ERN95TZRH487G6QWQ","body":"We identified the cause of the decreased performance in the AP region and are actively mitigating it.","created_at":"2026-06-22T03:49:51Z","display_at":"2026-06-22T03:29:00Z","incident_id":"01KVPPS2D57E3YRXFP9MKECNHJ","status":"identified","updated_at":"2026-06-22T04:11:03Z"},{"id":"01KVPPS2D5FQZT1HX2A4GZ74AT","body":"We are investigating decreased performance in the AP shared region.","created_at":"2026-06-22T03:42:53Z","display_at":"2026-06-22T03:24:00Z","incident_id":"01KVPPS2D57E3YRXFP9MKECNHJ","status":"investigating","updated_at":"2026-06-22T04:10:53Z"}]},{"id":"01KVCZ0G3PKRV1QXNJKFM6H8GA","name":"Increased error rate in responses from Agent in AU ","status":"resolved","created_at":"2026-06-18T08:54:21Z","updated_at":"2026-06-18T09:40:19Z","resolved_at":"2026-06-18T09:24:00Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KVD1MNM4DSHWVDQ88D5BNK2N","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-06-18T09:40:19Z","display_at":"2026-06-18T09:24:00Z","incident_id":"01KVCZ0G3PKRV1QXNJKFM6H8GA","status":"resolved","updated_at":"2026-06-18T09:41:22Z"},{"id":"01KVCZ0G3PC6HV2Z72CBMH1NH1","body":"We are investigating an increased error rate in the AU Region.","created_at":"2026-06-18T08:54:21Z","display_at":"2026-06-18T08:54:21Z","incident_id":"01KVCZ0G3PKRV1QXNJKFM6H8GA","status":"investigating","updated_at":"2026-06-18T08:54:21Z"}]},{"id":"01KVAZV59MRXD74CE3642WDMDC","name":"Agent and Assistant slow responses","status":"resolved","created_at":"2026-06-17T14:30:26Z","updated_at":"2026-06-17T14:46:45Z","resolved_at":"2026-06-17T14:46:45Z","impact":"none","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KVB0S1G3CGGG8MN59KGBSZTK","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-06-17T14:46:45Z","display_at":"2026-06-17T14:46:45Z","incident_id":"01KVAZV59MRXD74CE3642WDMDC","status":"resolved","updated_at":"2026-06-17T14:46:45Z"},{"id":"01KVB0HPFDCDYVX3P6Z2RYMDQF","body":"We have mitigated the slowness for the Agent. The Assistant is slowly recovering.","created_at":"2026-06-17T14:42:44Z","display_at":"2026-06-17T14:42:44Z","incident_id":"01KVAZV59MRXD74CE3642WDMDC","status":"monitoring","updated_at":"2026-06-17T14:42:44Z"},{"id":"01KVAZV59MK8TH0QDHMZMZRTWS","body":"We are investigating slow Assistant and Agent responses and are working on mitigations.","created_at":"2026-06-17T14:30:26Z","display_at":"2026-06-17T14:30:26Z","incident_id":"01KVAZV59MRXD74CE3642WDMDC","status":"identified","updated_at":"2026-06-17T14:30:26Z"}]},{"id":"01KVAGMFC2XYR8ZGM23WSMVWG4","name":"Increased latency in responses from Agent and Assistant","status":"resolved","created_at":"2026-06-17T10:04:38Z","updated_at":"2026-06-17T10:24:16Z","resolved_at":"2026-06-17T10:24:16Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KVAHRDXXAWP68MGZGGN8BNP4","body":"The issue has been resolved and the system is operating normally.","created_at":"2026-06-17T10:24:16Z","display_at":"2026-06-17T10:24:16Z","incident_id":"01KVAGMFC2XYR8ZGM23WSMVWG4","status":"resolved","updated_at":"2026-06-17T10:24:16Z"},{"id":"01KVAHMC9MV2NQBE00DHDS5RA5","body":"We mitigated the increased increased error rate and are monitoring the system.","created_at":"2026-06-17T10:22:04Z","display_at":"2026-06-17T10:22:04Z","incident_id":"01KVAGMFC2XYR8ZGM23WSMVWG4","status":"monitoring","updated_at":"2026-06-17T10:22:04Z"},{"id":"01KVAHCHQEEPYMXCRNPXYK5XQK","body":"We identified the cause of the increased increased latencies and are working to mitigate the impact","created_at":"2026-06-17T10:17:47Z","display_at":"2026-06-17T10:17:47Z","incident_id":"01KVAGMFC2XYR8ZGM23WSMVWG4","status":"identified","updated_at":"2026-06-17T10:17:47Z"},{"id":"01KVAGMFC2N14HEJR70YRFAHZ4","body":"We are investigating an increased latency rate in responses from the Agent and Assistant in the US and EU Regions.","created_at":"2026-06-17T10:04:38Z","display_at":"2026-06-17T10:04:38Z","incident_id":"01KVAGMFC2XYR8ZGM23WSMVWG4","status":"investigating","updated_at":"2026-06-17T10:04:38Z"}]},{"id":"01KRGJ5JPK169TQE0WNTJZ17M7","name":"Increased error rate while trying to access EU Region","status":"resolved","created_at":"2026-05-13T11:39:48Z","updated_at":"2026-05-13T11:39:48Z","resolved_at":"2026-05-13T09:49:00Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KRGJ5JPK25XB6DYZQC8Y24JC","body":"Between 11:49 and 11:58 CEST on May 13, 2026, some users received errors while trying to access Legora in the EU Region. The issue has been resolved and the service is operating normally. We apologize for any disruption and have a number of follow-up actions to ensure that this won't happen again.","created_at":"2026-05-13T11:39:48Z","display_at":"2026-05-13T09:49:00Z","incident_id":"01KRGJ5JPK169TQE0WNTJZ17M7","status":"resolved","updated_at":"2026-05-13T11:39:48Z"}]},{"id":"01KQYPE5A74WASN0VF99NAMPPM","name":"Increased latency for Assistant in EU","status":"resolved","created_at":"2026-05-06T13:08:04Z","updated_at":"2026-05-06T13:24:06Z","resolved_at":"2026-05-06T13:24:06Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KQYQBGVMYX0EBHA8Q7QAP1V5","body":"The issue has been resolved and the service is operating normally. ","created_at":"2026-05-06T13:24:06Z","display_at":"2026-05-06T13:24:06Z","incident_id":"01KQYPE5A74WASN0VF99NAMPPM","status":"resolved","updated_at":"2026-05-06T13:24:06Z"},{"id":"01KQYPS4X2ZKMJ3WGBJ4KHRMVM","body":"We identified the issue, are monitoring recovery, and the system is now operating normally. ","created_at":"2026-05-06T13:14:04Z","display_at":"2026-05-06T13:14:04Z","incident_id":"01KQYPE5A74WASN0VF99NAMPPM","status":"monitoring","updated_at":"2026-05-06T13:14:04Z"},{"id":"01KQYPE5A7KA1N0QEHSY4KNP9S","body":"We are investigating an increase in Assistant response latency in the EU Region","created_at":"2026-05-06T13:08:04Z","display_at":"2026-05-06T13:08:04Z","incident_id":"01KQYPE5A74WASN0VF99NAMPPM","status":"investigating","updated_at":"2026-05-06T13:15:32Z"}]},{"id":"01KQSG2DXMYD4C1ASH4NGV9QSW","name":"Word Addin unavailable for a small number of clients in EU","status":"resolved","created_at":"2026-05-04T12:40:36Z","updated_at":"2026-05-04T18:07:50Z","resolved_at":"2026-05-04T17:45:00Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KQT2SKWS59V4B62W2N25EJV4","body":"The issue has been resolved and the Word Add-in is operating normally for all users.","created_at":"2026-05-04T18:07:50Z","display_at":"2026-05-04T17:45:00Z","incident_id":"01KQSG2DXMYD4C1ASH4NGV9QSW","status":"resolved","updated_at":"2026-05-04T18:08:37Z"},{"id":"01KQT1JFZCZZXKSD82B1EDZ1GW","body":"We resolved the issue with the Microsoft Store and are actively monitoring the roll out.","created_at":"2026-05-04T17:46:28Z","display_at":"2026-05-04T16:04:00Z","incident_id":"01KQSG2DXMYD4C1ASH4NGV9QSW","status":"monitoring","updated_at":"2026-05-04T17:47:56Z"},{"id":"01KQSN7TEZYKSRYSFXEQDDRAX3","body":"We have the root cause identified and continue to work on a resolution with Microsoft","created_at":"2026-05-04T14:10:56Z","display_at":"2026-05-04T14:10:56Z","incident_id":"01KQSG2DXMYD4C1ASH4NGV9QSW","status":"identified","updated_at":"2026-05-04T15:39:32Z"},{"id":"01KQSK7ZBAJFV4BY8FZ1J1RFDE","body":"We are actively working on resolve the issue.","created_at":"2026-05-04T13:36:03Z","display_at":"2026-05-04T13:36:03Z","incident_id":"01KQSG2DXMYD4C1ASH4NGV9QSW","status":"identified","updated_at":"2026-05-04T13:36:03Z"},{"id":"01KQSG2DXMG2JJ1VR2W2G8FCYX","body":"We are aware of an ongoing issue for EU users who have installed the work addin through the addin store. We are actively working with Microsoft to restore the addin to all users.","created_at":"2026-05-04T12:40:36Z","display_at":"2026-05-04T12:40:36Z","incident_id":"01KQSG2DXMYD4C1ASH4NGV9QSW","status":"investigating","updated_at":"2026-05-04T15:39:09Z"}]},{"id":"01KQSD7B09KQRQ4P4797FDZRR1","name":"Investigating increase in upload error rate in EU Region","status":"resolved","created_at":"2026-05-04T11:50:51Z","updated_at":"2026-05-04T12:38:23Z","resolved_at":"2026-05-04T12:02:00Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KQSFYC7S87GHXDPV648MS4R2","body":"The degradation has been resolved and we are at full performance again","created_at":"2026-05-04T12:38:23Z","display_at":"2026-05-04T12:02:00Z","incident_id":"01KQSD7B09KQRQ4P4797FDZRR1","status":"resolved","updated_at":"2026-05-04T12:38:57Z"},{"id":"01KQSD7B092YKT2KPMWSMZ7BA6","body":"We are investigating an increase in the upload error rate in the EU Region.","created_at":"2026-05-04T11:50:51Z","display_at":"2026-05-04T11:50:51Z","incident_id":"01KQSD7B09KQRQ4P4797FDZRR1","status":"investigating","updated_at":"2026-05-04T11:50:51Z"}]},{"id":"01KQCDBRQR71CRT00BKE1BG1Q6","name":"Increased EU Error Rate","status":"resolved","created_at":"2026-04-29T10:43:09Z","updated_at":"2026-04-29T10:43:09Z","resolved_at":"2026-04-29T10:30:00Z","impact":"critical","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KQCDBRQRBQHXPP5SDN2DZY4V","body":"The issue has been resolved and the service is operating normally. ","created_at":"2026-04-29T10:43:09Z","display_at":"2026-04-29T10:30:00Z","incident_id":"01KQCDBRQR71CRT00BKE1BG1Q6","status":"resolved","updated_at":"2026-04-29T10:43:09Z"}]},{"id":"01KPR7YJ9CW8RDDE8W7SS8ANTN","name":"Intermittent Assistant issues in EU","status":"resolved","created_at":"2026-04-21T14:43:45Z","updated_at":"2026-04-21T15:25:53Z","resolved_at":"2026-04-21T15:25:53Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KPRABQXCJCZ3N5D8WBX1499S","body":"We have resolved the issue and the service is now operating normally. ","created_at":"2026-04-21T15:25:53Z","display_at":"2026-04-21T15:25:53Z","incident_id":"01KPR7YJ9CW8RDDE8W7SS8ANTN","status":"resolved","updated_at":"2026-04-21T15:25:53Z"},{"id":"01KPRA4XVRPY5SC8QJQ296745G","body":"We have applied a mitigation and the EU Assistant is recovering. We are monitoring as traffic returns to normal levels.","created_at":"2026-04-21T15:22:10Z","display_at":"2026-04-21T15:22:10Z","incident_id":"01KPR7YJ9CW8RDDE8W7SS8ANTN","status":"monitoring","updated_at":"2026-04-21T15:22:10Z"},{"id":"01KPR98XV4YXGD9Q108DYC8M10","body":"We continue to investigate intermittent issues affecting the Assistant in the EU Region. ","created_at":"2026-04-21T15:06:53Z","display_at":"2026-04-21T15:06:53Z","incident_id":"01KPR7YJ9CW8RDDE8W7SS8ANTN","status":"identified","updated_at":"2026-04-21T15:12:06Z"},{"id":"01KPR7YJ9CQC2808P1EYG79PPZ","body":"The assistant is currently experiencing intermittent issues, we are working on a resolution","created_at":"2026-04-21T14:43:45Z","display_at":"2026-04-21T14:43:45Z","incident_id":"01KPR7YJ9CW8RDDE8W7SS8ANTN","status":"identified","updated_at":"2026-04-21T14:43:45Z"}]},{"id":"01KKCRA2AVSNQGQG68FA3WHE86","name":"Issues loading the Legora platform ","status":"resolved","created_at":"2026-03-10T20:51:40Z","updated_at":"2026-03-12T18:29:50Z","resolved_at":"2026-03-10T21:20:34Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KKCSYZNJ61WGGGEKDFYET5S8","body":"The downtime has been resolved and we are fully operational again ","created_at":"2026-03-10T21:20:34Z","display_at":"2026-03-10T21:20:34Z","incident_id":"01KKCRA2AVSNQGQG68FA3WHE86","status":"resolved","updated_at":"2026-03-10T21:20:34Z"},{"id":"01KKCRV099MSWHW74GP7B1VF36","body":"The issue has been resolved and we are actively monitoring performance and ensuring stability ","created_at":"2026-03-10T21:00:55Z","display_at":"2026-03-10T20:55:00Z","incident_id":"01KKCRA2AVSNQGQG68FA3WHE86","status":"monitoring","updated_at":"2026-03-10T21:20:50Z"},{"id":"01KKCRA2AVACZ969K1SE4QG82Z","body":"We are aware of an ongoing issue with loading the Legora platform, we are actively investigating","created_at":"2026-03-10T20:51:40Z","display_at":"2026-03-10T20:51:40Z","incident_id":"01KKCRA2AVSNQGQG68FA3WHE86","status":"investigating","updated_at":"2026-03-10T20:51:40Z"}]},{"id":"01KJYN65V9DT0T28P8WVDJ07HD","name":"Workflows is temporarily down","status":"resolved","created_at":"2026-03-05T09:27:45Z","updated_at":"2026-03-12T18:29:50Z","resolved_at":"2026-03-05T10:30:13Z","impact":"major","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KJYRRJ6YG43AFB4WCBHCJJF5","body":"The issue has been resolved and we are fully operational again ","created_at":"2026-03-05T10:30:13Z","display_at":"2026-03-05T10:30:13Z","incident_id":"01KJYN65V9DT0T28P8WVDJ07HD","status":"resolved","updated_at":"2026-03-05T10:30:13Z"},{"id":"01KJYPZ02ZCB6CG2M01W9Y6JHF","body":"The issue has been resolved and we are actively monitoring performance and ensuring stability ","created_at":"2026-03-05T09:58:47Z","display_at":"2026-03-05T09:58:47Z","incident_id":"01KJYN65V9DT0T28P8WVDJ07HD","status":"monitoring","updated_at":"2026-03-05T09:58:47Z"},{"id":"01KJYNXGZ2GWV9Y65B5Z1F84GY","body":"We have identified the issue and are currently working on resolving the root cause","created_at":"2026-03-05T09:40:30Z","display_at":"2026-03-05T09:40:30Z","incident_id":"01KJYN65V9DT0T28P8WVDJ07HD","status":"identified","updated_at":"2026-03-05T09:40:30Z"},{"id":"01KJYN65V949A8388602DTBE1T","body":"We are aware of an ongoing issue with the workflow feature and are actively investigating","created_at":"2026-03-05T09:27:45Z","display_at":"2026-03-05T09:27:45Z","incident_id":"01KJYN65V9DT0T28P8WVDJ07HD","status":"investigating","updated_at":"2026-03-05T09:27:45Z"}]},{"id":"01KJA2NWDBTDER3F80HEFAQ238","name":"Legal Research, document search unavailable","status":"resolved","created_at":"2026-02-25T09:39:28Z","updated_at":"2026-03-12T18:29:50Z","resolved_at":"2026-02-25T10:42:35Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KJA69EB7QXA655HHWE2RC8RV","body":"The degradation has been resolved and we are fully operational again","created_at":"2026-02-25T10:42:35Z","display_at":"2026-02-25T10:42:35Z","incident_id":"01KJA2NWDBTDER3F80HEFAQ238","status":"resolved","updated_at":"2026-02-25T10:42:35Z"},{"id":"01KJA607Y7VSD434R09S0NKP2A","body":"We are actively monitoring performance and ensuring stability ","created_at":"2026-02-25T10:37:33Z","display_at":"2026-02-25T10:37:33Z","incident_id":"01KJA2NWDBTDER3F80HEFAQ238","status":"monitoring","updated_at":"2026-02-25T10:37:33Z"},{"id":"01KJA3PQASM8TY59BADDSZTRX4","body":"We have fixed the root cause of the issue and are actively monitoring performance and ensuring stability ","created_at":"2026-02-25T09:57:24Z","display_at":"2026-02-25T09:57:24Z","incident_id":"01KJA2NWDBTDER3F80HEFAQ238","status":"monitoring","updated_at":"2026-02-25T09:57:24Z"},{"id":"01KJA2SC1SYRFHXTMGG1WEK9FG","body":"We have identified the issue and are working to resolve it","created_at":"2026-02-25T09:41:22Z","display_at":"2026-02-25T09:41:22Z","incident_id":"01KJA2NWDBTDER3F80HEFAQ238","status":"identified","updated_at":"2026-02-25T09:41:22Z"},{"id":"01KJA2NWDBYWEQQ6AZC3JF2WTB","body":"We are aware of an ongoing issue and are actively investigating.","created_at":"2026-02-25T09:39:28Z","display_at":"2026-02-25T09:39:28Z","incident_id":"01KJA2NWDBTDER3F80HEFAQ238","status":"investigating","updated_at":"2026-02-25T09:39:28Z"}]},{"id":"01KJ8HCX0VWKMK40MDGY7CEBTF","name":"Assistant in EU  degradation ","status":"resolved","created_at":"2026-02-24T19:18:13Z","updated_at":"2026-03-12T18:29:50Z","resolved_at":"2026-02-24T19:12:00Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KJ8HCX0VNSFG6970SPMR852X","body":"We are currently working on resolving the issue","created_at":"2026-02-24T19:18:13Z","display_at":"2026-02-24T19:12:00Z","incident_id":"01KJ8HCX0VWKMK40MDGY7CEBTF","status":"resolved","updated_at":"2026-02-24T19:18:13Z"},{"id":"01KJ8HCX0V66S015XVRQW8DH7J","body":"The assistant in the EU is experience some performance degradation, the team is investigating","created_at":"2026-02-24T19:18:13Z","display_at":"2026-02-24T18:45:00Z","incident_id":"01KJ8HCX0VWKMK40MDGY7CEBTF","status":"identified","updated_at":"2026-02-24T19:18:13Z"}]},{"id":"01KHRFXP4SB1Y8C6PMW6RC3EHS","name":"Temporary web search downtime","status":"resolved","created_at":"2026-02-18T13:44:35Z","updated_at":"2026-03-12T18:29:50Z","resolved_at":"2026-02-18T09:55:00Z","impact":"minor","page_id":"01KCHC5K6TW6N1T2QQDH95KN9B","incident_updates":[{"id":"01KHRFXP4SZSTZTXYJY94Q7GCF","body":"The downtime has been resolved and we are fully operational again ","created_at":"2026-02-18T13:44:35Z","display_at":"2026-02-18T09:55:00Z","incident_id":"01KHRFXP4SB1Y8C6PMW6RC3EHS","status":"resolved","updated_at":"2026-02-18T13:44:35Z"},{"id":"01KHRFXP4SRBX1829DRN63R5VG","body":"The issue was resolved and we continuously monitored the feature functionality","created_at":"2026-02-18T13:44:35Z","display_at":"2026-02-18T09:50:00Z","incident_id":"01KHRFXP4SB1Y8C6PMW6RC3EHS","status":"monitoring","updated_at":"2026-02-18T13:44:35Z"},{"id":"01KHRFXP4SWM97HKFNQEKR1KW2","body":"There was a temporary mismatch between our web search frontend and backend leading to downtime of the feature. ","created_at":"2026-02-18T13:44:35Z","display_at":"2026-02-18T08:44:00Z","incident_id":"01KHRFXP4SB1Y8C6PMW6RC3EHS","status":"identified","updated_at":"2026-02-18T14:01:00Z"}]}]}